| Uses another PRM, such as Impartner, Allbound, PartnerPage or Crossbeam |
There is no connector and no import. The PartnerStack check fails and staff must waive it to go live. Partners exist only as Alex's shortlist or names staff add through the API, all with zero metrics. Rankings, partner performance and dormant flags are meaningless, and social posts go out untracked. |
Briefs and asset generation, events, Zoom webinars, the monthly channel figures, gap closed, and Monthly Reviews at company level. |
| Has no PRM at all |
The same as another PRM. |
The same as another PRM. |
| Uses Teams, Webex, GoTo or ON24 instead of Zoom |
Staff waive the Zoom checks. No webinar is created, and no registrants or attendance come back, so the webinar registration target cannot be measured. |
The full webinar kit is still generated. Events are unaffected because their pages are hosted by HockeyStick. |
| Has PartnerStack but no webhook |
The webhook check is optional and does not block go-live. |
Everything. The 15-minute pull is the source of truth. |
| Uses ChatGPT, Copilot or Gemini |
Not supported. Only Claude and Codex are admitted. |
The portal and Slack. |
| Uses Microsoft Teams instead of Slack |
There is no Teams app. |
Claude over MCP gives the same tools. |
| Has not finished Align |
Activate can be allocated, but onboarding stays blocked until the Riley pack is published. |
Align carries on as normal. |
| Changes strategy after go-live |
The baseline cannot be captured again, and republishing Riley does not flow through. |
Briefs still run. Strategy-fit checks score against the original baseline. |
| Reports in a different currency from the strategy |
Money projections pause and an advisory shows on Home, Revenue and Settings. |
Every workflow. |
| Wants HSAI staff to enter figures for them |
Only client users can log monthly revenue, on any surface. Staff see the mirror read-only. |
Staff can draft and approve briefs through the MCP connector. |